我的帐户丢失，如何写信联系公司

聚龙

群里的老师大家好:我的帐户丢失1个，只能登录上一个。邮箱.电话都统一是一个，KYC在老系统已通过。哪位老师知道应该咋样找回？

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+ c8 i- D+ V, Q' P( B; [标题：帐户丢失，请公司帮助找回
0 a( m# u6 g$ B& A! b: u内容：
; h1 |2 [  K1 f/ @3 H' k7 W我的用户名:aaa666
KYC姓名:San Zhang
邮箱是:abc123@163.com
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我总共有2(有多少填写多少)个账户：
aaa666
2 d! m9 y; Q1 O; E" Q; wbbb666
重置密码后，在主账号aaa666下看不到了另一个bbb666 账户。现在我这个帐户丢失了！，希望能帮找到合并在一起。谢谢！

英文：
标题：The account is lost, please ask the company to help retrieve it
内容：
. |6 M2 W8 q  S. ^. ^5 {My user name: aaa666
8 B. j; F6 r5 f+ k0 W. \KYC Name: San Zhang
The email address is: abc123@163.com

. T  a9 z' a0 l2 b' ]' c: uI have a total of 2 accounts:
2 B& V3 v3 ]. ?aaa666
1 X# A2 k" w% }% I8 r- Fbbb666
7 V8 g2 e) o8 b: t/ a1 H, ~) X" D
6 {; ?7 v; P$ B( y9 RAfter resetting the password, another BBb666 account cannot be seen under the main account aaa666. "Now my account is lost!"!, I hope to help find and merge them together. thank you!
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聚龙

最新“帮助”里写信模板:
2 m" ]4 Y$ i& t& Z. t: P无法确定活动用户。可能多个用户拥有相同的电子邮件。
主题：Could not determine active user. It is possible that more than one user has the same email. Please contact your administrator.
* e0 B" v3 X9 T描述：My full name is 英文姓名，I used the same email address of two or more different members. Please change my old email 旧邮箱 to the new新邮箱
. The account I should associate with is:
. z& v: b, x, b3 I$ R# y* k1. 用户名1
2. 用户名2
& @* L* P" [3 ~3. 用户名 3
4.
5.
My new phone number is +86新手机号（如果想换新电话号码的话)
7 t+ y& z! v6 ?4 |1 f* [. uI have attached the identification and address proof documents. In addition, I have attached a proof of payment for the 30 Euro service fee.
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新系统网址https://portal.onelife.eu/