我的帐户丢失，如何写信联系公司

聚龙

群里的老师大家好:我的帐户丢失1个，只能登录上一个。邮箱.电话都统一是一个，KYC在老系统已通过。哪位老师知道应该咋样找回？

8 p# v' r! a" K: |答：
4 U, X0 e- {6 O% a标题：帐户丢失，请公司帮助找回
7 q  I: ^! E+ s, O+ Z( z' b% r6 Q! B内容：
我的用户名:aaa666
: N  c! q& l; l; Z3 q$ kKYC姓名:San Zhang
邮箱是:abc123@163.com

% O  S- F' i! l! v2 x, U/ x我总共有2(有多少填写多少)个账户：
aaa666
bbb666
重置密码后，在主账号aaa666下看不到了另一个bbb666 账户。现在我这个帐户丢失了！，希望能帮找到合并在一起。谢谢！
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英文：
标题：The account is lost, please ask the company to help retrieve it
内容：
) }+ M4 ^% Y$ j, |My user name: aaa666
% V" w+ z; `# t7 @# i3 m/ w: L% }KYC Name: San Zhang
The email address is: abc123@163.com
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I have a total of 2 accounts:
( |, i$ z* u6 s& R; J+ faaa666
) \: ^3 {8 C5 @. |9 _bbb666

- A( I' ^/ U- X% ~3 W9 C3 ]After resetting the password, another BBb666 account cannot be seen under the main account aaa666. "Now my account is lost!"!, I hope to help find and merge them together. thank you!
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聚龙

最新“帮助”里写信模板:
" L1 [' A4 H5 q" _( j/ n6 d* V无法确定活动用户。可能多个用户拥有相同的电子邮件。
# Y2 s9 @) O) c主题：Could not determine active user. It is possible that more than one user has the same email. Please contact your administrator.
描述：My full name is 英文姓名，I used the same email address of two or more different members. Please change my old email 旧邮箱 to the new新邮箱
, p. ^, F2 N( I# n2 I. The account I should associate with is:
( ^' E$ [4 l) e( C1. 用户名1
2. 用户名2
3. 用户名 3
- h  z* M0 U) v# o0 Z4.
5.
5 b7 k; \$ d, ~3 h5 Y: t2 W/ O: bMy new phone number is +86新手机号（如果想换新电话号码的话)
% w& j5 ]& h4 j9 eI have attached the identification and address proof documents. In addition, I have attached a proof of payment for the 30 Euro service fee.
0 A, l! E* ~3 b& ^# b4 V. q2 q/ j
/ ?, B, c' t& M/ z2 b新系统网址https://portal.onelife.eu/

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