我的帐户丢失，如何写信联系公司

聚龙

群里的老师大家好:我的帐户丢失1个，只能登录上一个。邮箱.电话都统一是一个，KYC在老系统已通过。哪位老师知道应该咋样找回？

1 S0 A; A5 B" v, u答：
4 b# l0 K( N1 `" k# ?8 |+ V' D标题：帐户丢失，请公司帮助找回
内容：
我的用户名:aaa666
# f7 X2 k  m* _! X. j( e  V8 Z$ NKYC姓名:San Zhang
) S, ^+ p+ r& T. G- U邮箱是:abc123@163.com

+ S. y) I4 v) _) p% T% Z& D' Q/ g我总共有2(有多少填写多少)个账户：
aaa666
bbb666
0 p% Y0 l5 P# v" ]+ O重置密码后，在主账号aaa666下看不到了另一个bbb666 账户。现在我这个帐户丢失了！，希望能帮找到合并在一起。谢谢！
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5 k* K' y$ Z+ o英文：
) m3 U% [2 n& }/ G. m标题：The account is lost, please ask the company to help retrieve it
内容：
$ k8 W7 ]  E% ?$ SMy user name: aaa666
0 ]5 s& C5 g0 [9 jKYC Name: San Zhang
The email address is: abc123@163.com

! n# k' {9 |$ c1 l1 \I have a total of 2 accounts:
aaa666
bbb666

After resetting the password, another BBb666 account cannot be seen under the main account aaa666. "Now my account is lost!"!, I hope to help find and merge them together. thank you!
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聚龙

最新“帮助”里写信模板:
4 \: R% y! N( F2 @6 v无法确定活动用户。可能多个用户拥有相同的电子邮件。
& u  k8 B+ l- w: `主题：Could not determine active user. It is possible that more than one user has the same email. Please contact your administrator.
, @* H3 ^7 ?1 P9 D描述：My full name is 英文姓名，I used the same email address of two or more different members. Please change my old email 旧邮箱 to the new新邮箱
. The account I should associate with is:
& M1 R' S7 K8 g% q/ d+ G3 }1. 用户名1
2. 用户名2
8 Q- N( O, C) s! G3. 用户名 3
4.
, G' C  I, h6 x9 H8 t5.
0 ]' o1 w4 S: g' T3 D( WMy new phone number is +86新手机号（如果想换新电话号码的话)
+ C: |2 @( d/ G# b( J2 M$ JI have attached the identification and address proof documents. In addition, I have attached a proof of payment for the 30 Euro service fee.
, B- d. b; e0 M! E- _
新系统网址https://portal.onelife.eu/

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