我的帐户丢失，如何写信联系公司

聚龙

群里的老师大家好:我的帐户丢失1个，只能登录上一个。邮箱.电话都统一是一个，KYC在老系统已通过。哪位老师知道应该咋样找回？

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标题：帐户丢失，请公司帮助找回
* P: c0 v$ U" A: _5 }内容：
我的用户名:aaa666
% X. R$ k* N, {- [KYC姓名:San Zhang
. p. `; e% w: {* N$ M. p+ H. ?( U邮箱是:abc123@163.com
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! y# v/ C4 K$ t我总共有2(有多少填写多少)个账户：
! k" f( |( R) M" `8 y- R% Baaa666
5 j6 Q# G" V  x% t8 Dbbb666
重置密码后，在主账号aaa666下看不到了另一个bbb666 账户。现在我这个帐户丢失了！，希望能帮找到合并在一起。谢谢！
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英文：
- ?2 C: {4 o* r# ]2 h; B标题：The account is lost, please ask the company to help retrieve it
内容：
7 s  T5 u2 j, g! kMy user name: aaa666
KYC Name: San Zhang
The email address is: abc123@163.com
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- O6 P5 G  `/ X5 {8 R  V% o  q5 yI have a total of 2 accounts:
aaa666
bbb666

1 E# f( o, Q1 TAfter resetting the password, another BBb666 account cannot be seen under the main account aaa666. "Now my account is lost!"!, I hope to help find and merge them together. thank you!

聚龙

最新“帮助”里写信模板:
6 l5 H; ]" ]; B5 Y: e# \' X无法确定活动用户。可能多个用户拥有相同的电子邮件。
主题：Could not determine active user. It is possible that more than one user has the same email. Please contact your administrator.
+ ^  P( G+ {* E4 |+ X. w0 Q% }描述：My full name is 英文姓名，I used the same email address of two or more different members. Please change my old email 旧邮箱 to the new新邮箱
. The account I should associate with is:
: O; j& t* b' k  C1. 用户名1
2. 用户名2
) M# f; J  T5 [' e  T" o& |# A3. 用户名 3
4.
# l8 ^; {- b/ m; c' N. c* y% N5.
My new phone number is +86新手机号（如果想换新电话号码的话)
# B: m1 D' ~$ P" w8 t& n7 UI have attached the identification and address proof documents. In addition, I have attached a proof of payment for the 30 Euro service fee.
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新系统网址https://portal.onelife.eu/
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