我的帐户丢失，如何写信联系公司

聚龙

群里的老师大家好:我的帐户丢失1个，只能登录上一个。邮箱.电话都统一是一个，KYC在老系统已通过。哪位老师知道应该咋样找回？
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答：
5 }; |) L- {% y* \( K- \- P$ }标题：帐户丢失，请公司帮助找回
内容：
* ~5 c% ^7 m9 z' I! V我的用户名:aaa666
KYC姓名:San Zhang
* W4 M$ h" n; L邮箱是:abc123@163.com

3 g" w8 T4 n; o9 j我总共有2(有多少填写多少)个账户：
aaa666
bbb666
重置密码后，在主账号aaa666下看不到了另一个bbb666 账户。现在我这个帐户丢失了！，希望能帮找到合并在一起。谢谢！
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0 ?/ E8 P) u$ i# G1 @$ M英文：
& u- F  h" B) c. b3 j$ Z9 E: j$ c标题：The account is lost, please ask the company to help retrieve it
( n; Y* E& K) R0 ?# G6 q" l内容：
1 r- a- I1 t- SMy user name: aaa666
! U! ?( C) v0 O2 O- L- X. M# RKYC Name: San Zhang
The email address is: abc123@163.com
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I have a total of 2 accounts:
aaa666
) d6 z2 P3 l2 N. C  o! [bbb666
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After resetting the password, another BBb666 account cannot be seen under the main account aaa666. "Now my account is lost!"!, I hope to help find and merge them together. thank you!

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聚龙

最新“帮助”里写信模板:
无法确定活动用户。可能多个用户拥有相同的电子邮件。
  |& V9 s+ f1 Q: k, U2 C- z! k主题：Could not determine active user. It is possible that more than one user has the same email. Please contact your administrator.
5 O9 C) u, f3 y9 H; x4 @4 h7 |4 O' R) B描述：My full name is 英文姓名，I used the same email address of two or more different members. Please change my old email 旧邮箱 to the new新邮箱
. The account I should associate with is:
1. 用户名1
$ g( _+ R- `4 _% S2. 用户名2
3. 用户名 3
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5.
My new phone number is +86新手机号（如果想换新电话号码的话)
I have attached the identification and address proof documents. In addition, I have attached a proof of payment for the 30 Euro service fee.

' |7 _5 d: g; j0 w! P新系统网址https://portal.onelife.eu/
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