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公司邮箱地址:support@oneecosystem.eu( R7 A3 Q# U7 q# R, t+ L
以下情况是用自己在后台绑定的邮箱里给公司发邮件,目前一定要用英文发邮件,模板内容如下:
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2 Q5 Q/ e# I: X; C% L; [3 _8 F! ~第一种情况:账号正常,KYC长期待定,重新上传的,或是KYC被拒绝后重新上传的
9 L& q- p, U" }% z1 j# c9 Y邮件标题:KYC certification, please review; K, C9 ^) R! S* K( V! u
邮件内容:- I! M) r1 I f+ t$ ?2 [
My KYC data has been submitted, please pass the Company review, thank you
3 H3 B n4 {) O/ S( D# b% Vmy onelife User ID is psk1314+ p n' m/ I. {5 r! t: j/ S
My onelife name is: Xiaohu Guo
0 ]- g7 ^1 l8 o: U+ H说明:红色部分是自己的维卡账号和姓名,自己代替即可。6 L6 N+ f4 t$ ~4 p7 t9 v
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9 _# I. Y$ j2 o第二种情况:后台绑定的邮箱不能用了,提供下面资料并发邮件给客服$ l5 N2 c4 d: B( ?+ W5 \
Dear support team,
, h. K3 d3 w `1 l/ m( AI did not log in my account for a long time, resulting in a freeze! ^; U, P Y7 {# ?
I will often login to learn a variety of application management account5 _' Y& [2 ]" R" k8 x0 W
My correct email is XXX
7 m$ x4 ~/ R& q+ GMy account name is XXX
& Z5 H4 |, ~' L2 B0 N* |PIN number is: XXX/ l+ e8 k4 l ?( D1 m! y/ I5 I' W
Gift code:: T* Q0 E/ t, K$ S0 Q
Level of Ⅹ X: XXX
E1 W5 V; {" nMy name is XXX
- u2 C1 n4 @! o$ f/ f- gI have uploaded the information in the background, please kindly kindly defrost it. Thank you!) i2 L+ J& j( |
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在“支持”写信模板翻译:
0 M( p7 q, t2 G+ Z2 `7 w4 Y亲爱的中国支持团队:& B, D# `" P! x) [5 m+ w- e) n
我长时间不登录账户导致冻结!3 L0 G7 r% s6 l0 A: m
我会勤登录学习各种应用管理账户; h3 t+ N1 {6 L' f" l
我正确的邮箱是xxx
, a/ _: N! {: I% X- L; d/ U2 z% S我的账户名:xxx; t6 v& x; U7 q; ?; D
PIN码是:xxx
" \ M5 G. K& E礼品编码礼品代码:
& P; G* l! z& u# B. nⅩX级别:xxx& p& o; Q! U2 P7 v$ h
我的名字是:XXX
/ {- \: V' J+ `$ C6 t9 K' s; c我已经在后台上传了资料,恳请公司管理员给于解冻谢谢!# M7 X- `& B% B' F6 f5 ~+ s6 ?
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第三种情况:3 ]6 d4 T" B4 {' q
关于币被公司收回的会员,首先到自己的后台完善个人资料,然后上传kyc,最后
; C9 z9 H) c( @! w! C E到你自己注册的邮箱里面给公司写信,以下是操作方法:
$ W6 o2 D8 W3 c# F2 U8 K+ ]邮件标题:My onecoin was recovered
4 B4 q, I+ t" i5 f& h' `! b4 M邮件内容:+ f. z- ~! D4 X
Dear Customer Service,8 L( Z1 O! O- h
My name is Shangqiong Peng and my onelife User ID is psk1314. I have received your message that my account has been inactivated due to short of Logging it in and/or the outdated KYC documents. Now I have updated and submitted my KYC documents required. Please check it in time and ensure to re-activate my account and return the OneCoins back.
! B5 A, _1 f( R1 N8 U: K5 ?8 i9 ]Regards,
" P+ s/ u: @; y$ c) lShangqiong Peng
9 M, M* Z6 }+ I2 S6 F9 Z% g, b说明:红色部分是自己的姓名和维卡账号,自己代替即可。
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) b# h, q) R7 ~/ E& `8 P第四种情况:3 S5 g: e6 d% \9 t4 `
模板意思:% j7 K1 ~! x' J( R% u( H' k6 ~
自己的账号无法登录,请联系你的推荐人,让推荐人用他的邮箱按下面内容联系公司
( B( V6 G: q3 V" a n( e/ [: f尊敬的客服你好!6 i3 d- R1 j2 u7 }% I& j! U
我的账号: XXX,我推荐了一个账户: XXX,因这个账户长时间未登入,被冻结,无法上传资料和修改后台信息.现在请公司客服帮忙解冻,我会让会员经常登入账户管理账户.
( h& M6 K2 W4 S0 @非常感谢!2 k( U/ Z4 }6 d2 y1 h0 v
模板(把XXX,修改成自己的账号和推荐的账号即可):
- H8 c9 l) h4 t3 x0 w. ^7 KDear customer service!4 |6 f! _2 p& ]# Q# L. Y
My account:XXX,I recommend an account:XXX, because this account has not been logged in for a long time, it is frozen, unable to upload data and modify background information. Now please ask the company's customer service to help unfreeze. I will let members log in the account management account frequently.
; v x$ @- \. ]" p( U7 LThank you very much.' ~' `( |. ?3 j2 B. ]/ n; u5 Y
4 D' A$ S+ O4 Q/ {: Q6 j |: c第五种情况:: q% G8 n' a8 F- g0 }( `8 N9 r7 c% a
正常排队审核kyc写信模板,不用花钱的,大约100天通过
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; \8 |6 G1 d! [5 l% \7 J o' q标题:KYC Certification1 Q3 } O* V- }) ~
正文:
% O. C" p8 ]6 wDear OneCoin:
- a3 J2 \' ]6 S0 m, KMy ID card and passport have been uploaded, please OneCoin pass through my KYC as soon as possible! E# R x. H+ m) k% l
OneCoin account name: 用户名$ e* w0 X$ C) {: ~. ^7 F
my name: 英文姓名- L9 k6 m3 X; j4 O K4 l0 \- p
E-mail: 后台邮箱
% [- \/ i7 D6 }! o后台支持翻墙写信效果最佳!
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$ ?, \$ ~# c+ [公司财务邮箱:% @7 L( k6 l3 p0 j/ P' d
Invoice@onelifecorp.eu
& e' d0 |( [' Z- d. [- b千万不要给非公司的邮箱写信* e5 `& f* S- ?7 y9 x, K
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