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公司邮箱地址:support@oneecosystem.eu
- H, k |3 ?; W9 L, ?" W以下情况是用自己在后台绑定的邮箱里给公司发邮件,目前一定要用英文发邮件,模板内容如下:7 d4 X0 V0 N2 |% u2 f# `- [4 T2 j
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第一种情况:账号正常,KYC长期待定,重新上传的,或是KYC被拒绝后重新上传的- h: H1 I# H" H
邮件标题:KYC certification, please review1 P" k+ f Y4 Z! X; Q3 A
邮件内容:
1 _3 n4 N/ Z4 x5 b, M B" TMy KYC data has been submitted, please pass the Company review, thank you
9 l- b: w% M( O; hmy onelife User ID is psk1314
" N _0 U) B0 gMy onelife name is: Xiaohu Guo
" ?* s2 D3 r( }0 I% J说明:红色部分是自己的维卡账号和姓名,自己代替即可。7 j4 ^+ X9 D% k% ^
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$ Z- q9 Q+ s* J7 u( G$ D第二种情况:后台绑定的邮箱不能用了,提供下面资料并发邮件给客服* E) F# z# a- W) q5 M
Dear support team,% t0 T( ?& @. ^3 I3 ^
I did not log in my account for a long time, resulting in a freeze!7 I: z3 j6 v% w: U0 X4 O2 c
I will often login to learn a variety of application management account
; O! B, y; D0 f0 j( _My correct email is XXX- ^! a+ U2 |9 |' v
My account name is XXX
5 @! U) g' @7 u- T8 JPIN number is: XXX
d$ r: L) s: g6 s. ^0 z! H. m! q& mGift code:$ L1 E2 j7 C# l2 ?0 v3 ?# p
Level of Ⅹ X: XXX3 w8 y$ I; t2 w$ S q* u& z
My name is XXX9 ?& H. X* g. t; X" I1 X% F
I have uploaded the information in the background, please kindly kindly defrost it. Thank you!
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在“支持”写信模板翻译:
! }- x) l; |# t$ Z& {亲爱的中国支持团队:, P5 l) U1 l2 T0 y( m4 c
我长时间不登录账户导致冻结!
* b( ~ a" {' q, A我会勤登录学习各种应用管理账户
0 U. ~! {: }1 ?$ }我正确的邮箱是xxx
O7 N) v4 k2 {$ a1 r7 { r我的账户名:xxx
7 r3 @* d/ O2 p& j1 X5 N2 WPIN码是:xxx' y. A! d! I0 w
礼品编码礼品代码:
- t y* d9 F+ C: Z* s: ^6 nⅩX级别:xxx
; n; R' P+ D/ D+ F7 e- x% ?我的名字是:XXX
I7 n. {% `, G8 X. w$ \2 B我已经在后台上传了资料,恳请公司管理员给于解冻谢谢! \8 j; d6 B- [1 z% h
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t$ P5 n' T8 f' _7 B: b6 d1 J第三种情况:
/ [) A7 }$ A- r7 n& |关于币被公司收回的会员,首先到自己的后台完善个人资料,然后上传kyc,最后
5 E7 H, ^) [ m$ c3 N4 s0 F8 r到你自己注册的邮箱里面给公司写信,以下是操作方法:
8 [9 k4 @6 E0 G! t& s# J& E! }邮件标题:My onecoin was recovered. y `8 T. r% B. m, ?4 [
邮件内容:
6 k0 p: ]: f* [Dear Customer Service,
7 R* l9 Q Z2 w# v# f; B4 j5 K# MMy name is Shangqiong Peng and my onelife User ID is psk1314. I have received your message that my account has been inactivated due to short of Logging it in and/or the outdated KYC documents. Now I have updated and submitted my KYC documents required. Please check it in time and ensure to re-activate my account and return the OneCoins back.+ r2 Q! G+ Z( i1 ~& |4 S( Z6 ^$ `
Regards,
+ W7 `0 o4 P% n1 FShangqiong Peng: e. T, O) o+ M4 H" ~% Y+ F
说明:红色部分是自己的姓名和维卡账号,自己代替即可。4 x7 ?+ o8 U: G. V* J
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第四种情况:
y8 X. W2 U, g* u模板意思:
- i3 x# H' e5 W/ t1 Y, b自己的账号无法登录,请联系你的推荐人,让推荐人用他的邮箱按下面内容联系公司4 x" O' D) H$ j
尊敬的客服你好!: ]6 y9 a% c5 T2 A/ x7 c
我的账号: XXX,我推荐了一个账户: XXX,因这个账户长时间未登入,被冻结,无法上传资料和修改后台信息.现在请公司客服帮忙解冻,我会让会员经常登入账户管理账户.
7 j7 v5 X: ` ]2 a9 p" Y非常感谢!
$ L/ T, x3 e) z+ m1 x6 X' {) k模板(把XXX,修改成自己的账号和推荐的账号即可):
4 L! Z1 D! l2 S8 Y5 J3 oDear customer service!
" `+ J4 I% X8 l1 ]4 H# sMy account:XXX,I recommend an account:XXX, because this account has not been logged in for a long time, it is frozen, unable to upload data and modify background information. Now please ask the company's customer service to help unfreeze. I will let members log in the account management account frequently.
7 ]% I6 K/ `( y9 E: PThank you very much.
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0 J4 |: z+ ~! Y1 [! e l2 g8 ?+ j; A第五种情况:( s! I7 l1 t6 l4 ?
正常排队审核kyc写信模板,不用花钱的,大约100天通过. {0 Q% m- o# g/ G( Y
3 W3 u' c% |+ _- a4 ]5 A标题:KYC Certification6 ~( a9 u0 x. N$ c2 N9 F) ?
正文:- R' S* g/ a- o% X1 ]. J2 w: `3 m4 S- i
Dear OneCoin:* X' _* x1 B. R, B
My ID card and passport have been uploaded, please OneCoin pass through my KYC as soon as possible4 P- r/ U, {' k. Q; C/ Q
OneCoin account name: 用户名5 x7 Q) K8 [0 v: e% l5 S. |/ \$ N
my name: 英文姓名
8 j! I' C9 H0 ^+ } }4 @E-mail: 后台邮箱% l! \# a1 R) K2 t
后台支持翻墙写信效果最佳!
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公司财务邮箱:
& N, O& U( Q \- h' c! b# B0 lInvoice@onelifecorp.eu3 M, l7 Q/ D9 p7 p! p
千万不要给非公司的邮箱写信% i2 a: @$ W) t: h
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