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公司邮箱地址:support@oneecosystem.eu" D6 k: L" q T- N$ [4 Q0 G5 ^- r
以下情况是用自己在后台绑定的邮箱里给公司发邮件,目前一定要用英文发邮件,模板内容如下:+ H; F U% M; i, P8 H1 f
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第一种情况:账号正常,KYC长期待定,重新上传的,或是KYC被拒绝后重新上传的1 O3 h/ I% i; D( W( w1 ]
邮件标题:KYC certification, please review! p& M3 o) E* R$ U1 O
邮件内容:
/ ~+ O4 N% ?0 r9 I# tMy KYC data has been submitted, please pass the Company review, thank you
$ U4 e+ |, p1 \! `my onelife User ID is psk1314
: _7 _( p: t0 b' o3 }% K+ {My onelife name is: Xiaohu Guo
# `& p1 O% M, Z) u& Y7 D; P6 D说明:红色部分是自己的维卡账号和姓名,自己代替即可。
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第二种情况:后台绑定的邮箱不能用了,提供下面资料并发邮件给客服* F( F% P; { q v- ]
Dear support team,
$ \ _; ], r/ O3 Z$ D) [' ?" tI did not log in my account for a long time, resulting in a freeze!* p; b3 X; h$ { T% M6 d! _5 y
I will often login to learn a variety of application management account* v8 \/ y. |8 {* F! o
My correct email is XXX
, V" f0 u* b# s/ ]8 u8 w0 Z5 T; DMy account name is XXX
9 v! D+ j7 ~& O, N7 qPIN number is: XXX! a0 j/ M+ i( X( l
Gift code:' C. Z7 D4 h Q8 F f# y- I
Level of Ⅹ X: XXX
; {. y& V2 k+ N% j! YMy name is XXX2 }' H) d1 @2 r. \
I have uploaded the information in the background, please kindly kindly defrost it. Thank you!& T5 _" M6 q+ z
B# ]2 ~( a" x% x$ T; U4 H在“支持”写信模板翻译:1 _/ ?, K. i# n+ z- g+ U
亲爱的中国支持团队:
& P3 Q1 }# t6 V- l5 U- U我长时间不登录账户导致冻结!
1 y9 z. ^1 G2 P9 n) u* J7 B我会勤登录学习各种应用管理账户
; F+ S4 H, V) _; S+ t8 `$ d我正确的邮箱是xxx! n1 v# Z7 m; ?$ A
我的账户名:xxx
+ I! d U, v9 Y3 z" UPIN码是:xxx. k7 X: J+ [- g
礼品编码礼品代码:
% c1 \/ W2 O) XⅩX级别:xxx
1 k* h6 L8 V7 J2 a l! s我的名字是:XXX: A/ x" O2 U+ K9 S
我已经在后台上传了资料,恳请公司管理员给于解冻谢谢!
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! r- B& i" k) a4 |# J第三种情况:
$ _8 k, I& v5 B9 l& p关于币被公司收回的会员,首先到自己的后台完善个人资料,然后上传kyc,最后
3 k0 \4 h4 ] o$ u; W' j: s3 X* h到你自己注册的邮箱里面给公司写信,以下是操作方法:% h6 X e5 [% x3 q$ U; ^8 t. C
邮件标题:My onecoin was recovered( n* z" q) s# M- _7 x0 Q
邮件内容:* q8 |7 _* i8 i" p4 P! C* f5 V
Dear Customer Service,( o* f& T4 f& E) }2 `8 G
My name is Shangqiong Peng and my onelife User ID is psk1314. I have received your message that my account has been inactivated due to short of Logging it in and/or the outdated KYC documents. Now I have updated and submitted my KYC documents required. Please check it in time and ensure to re-activate my account and return the OneCoins back.
& C! O* u. x4 b8 G& [0 b5 Z6 sRegards,
% ?# f# k: W; W1 k* z; HShangqiong Peng$ I$ K+ Z, I+ m) L3 h$ R; V
说明:红色部分是自己的姓名和维卡账号,自己代替即可。1 w# o: D7 x% f
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第四种情况:& V0 d' g Q, _9 [
模板意思:
0 S: o. \( ^* ]: a- M# s自己的账号无法登录,请联系你的推荐人,让推荐人用他的邮箱按下面内容联系公司5 Z/ L5 b" M* {9 t
尊敬的客服你好!
4 M) P) b5 R" x3 n9 o' q我的账号: XXX,我推荐了一个账户: XXX,因这个账户长时间未登入,被冻结,无法上传资料和修改后台信息.现在请公司客服帮忙解冻,我会让会员经常登入账户管理账户.
# Z+ l4 c6 @, R% @1 r9 ^% {非常感谢!
4 w) ~, M) S9 u* F; c4 |0 _模板(把XXX,修改成自己的账号和推荐的账号即可):9 J3 v3 u: I1 d, n4 l" ]$ w0 n7 Q" {
Dear customer service!# y( ^" Z. F7 x! I; d7 {1 U- E
My account:XXX,I recommend an account:XXX, because this account has not been logged in for a long time, it is frozen, unable to upload data and modify background information. Now please ask the company's customer service to help unfreeze. I will let members log in the account management account frequently.
! t4 |$ o8 y( W: |* O- ZThank you very much.' @4 I: W; n2 B% U6 ?3 e
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第五种情况:" d" q" P' m2 p
正常排队审核kyc写信模板,不用花钱的,大约100天通过
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( ~+ q& x; }$ K标题:KYC Certification
8 t3 o0 W* x8 i$ X6 w正文:
$ T" s* y* T1 |) mDear OneCoin:+ K& v% c5 F% A5 }$ |1 D( ] c
My ID card and passport have been uploaded, please OneCoin pass through my KYC as soon as possible% N/ f4 E; Z) M* R1 a
OneCoin account name: 用户名
' X$ R9 c- G& y6 j3 N! q% h( Hmy name: 英文姓名2 U$ ^4 [$ j/ @. a. f8 J5 u
E-mail: 后台邮箱
- l3 M% j1 z+ m5 |7 t; J: i后台支持翻墙写信效果最佳!5 @3 a- e! W8 Y! i$ V I5 d7 g" K2 Q+ G
2 Y1 L2 {1 a3 T公司财务邮箱:
) `6 y4 S3 p3 y- ^3 l: f/ V1 o4 ~: `Invoice@onelifecorp.eu [$ M+ x5 q1 w! G; D
千万不要给非公司的邮箱写信
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