|
|
马上注册,结交更多好友,享用更多功能,让你轻松玩转合天下互动社区。
您需要 登录 才可以下载或查看,没有帐号?中文注册
x
公司邮箱地址:support@oneecosystem.eu
4 R7 S% N7 A2 k8 f以下情况是用自己在后台绑定的邮箱里给公司发邮件,目前一定要用英文发邮件,模板内容如下:
# O- a8 T8 J4 d2 t, u
9 F; }; K; X7 i; p第一种情况:账号正常,KYC长期待定,重新上传的,或是KYC被拒绝后重新上传的
w+ m/ l! a4 o邮件标题:KYC certification, please review! b$ }' [2 t6 i+ S2 D$ N \
邮件内容:
2 T9 b% \7 a6 H6 ~: vMy KYC data has been submitted, please pass the Company review, thank you
( O" u( A0 j0 j& h! Tmy onelife User ID is psk1314
3 r+ u8 L6 a$ W8 CMy onelife name is: Xiaohu Guo
3 Z2 c6 |* f1 b( G说明:红色部分是自己的维卡账号和姓名,自己代替即可。& [4 }6 t: ?# Z& [' g
# o' D# Q" y/ x+ a7 R, O. I
' s* e3 d/ o$ }2 b0 `8 s- i' ]/ P4 O
第二种情况:后台绑定的邮箱不能用了,提供下面资料并发邮件给客服
, U9 E+ ~, w( O7 g2 z+ dDear support team,7 y- P+ q. @, P: O9 i; B1 a
I did not log in my account for a long time, resulting in a freeze!/ x6 R" g1 i n5 B
I will often login to learn a variety of application management account
- X) K; x2 c5 F/ Y# MMy correct email is XXX
1 ~. z: g `7 @% I: [. @My account name is XXX
- z% i1 P1 P5 q' K* }8 x$ e& qPIN number is: XXX
% r7 ]" P2 z: _4 U. }: ?Gift code:
) W* U q$ R& i" ?, O9 ULevel of Ⅹ X: XXX, s! t; l* F0 _7 `
My name is XXX) H' Z, e4 b4 E1 e1 w) {2 |/ K
I have uploaded the information in the background, please kindly kindly defrost it. Thank you!# m& \2 W& f; w5 E* }/ o
) a8 e6 u! R5 y/ w
在“支持”写信模板翻译:
. D* q8 n1 v' X& `3 ?* v' C: D; k亲爱的中国支持团队:% j( ?5 q5 ~, ?
我长时间不登录账户导致冻结!
P# v6 F% ^9 _$ v: k+ o我会勤登录学习各种应用管理账户
! v, h/ i4 k! P" n f# `我正确的邮箱是xxx. C4 [' ^, w2 o; U- Z8 X" n
我的账户名:xxx
3 _3 ?, ^2 Q; }, d8 iPIN码是:xxx
+ `6 U2 ~7 Q% Q5 a8 `礼品编码礼品代码:
* I6 a; ^5 x# M; B' K9 r& D0 BⅩX级别:xxx
( C2 P8 h* Z C8 Q1 R: r我的名字是:XXX
+ k+ D$ [4 G5 a. ~我已经在后台上传了资料,恳请公司管理员给于解冻谢谢!
d: Q5 f$ Z: s$ I/ q$ q3 z) k. c
6 k4 ?1 ~$ `9 O( E: R2 J. z- z9 a/ @+ V2 w6 g% v2 F
第三种情况:
1 R4 |7 }2 L! c( D$ I关于币被公司收回的会员,首先到自己的后台完善个人资料,然后上传kyc,最后% p" H4 Q2 p1 S6 X$ @( W4 d. R: r! ~
到你自己注册的邮箱里面给公司写信,以下是操作方法:# O; ~8 s5 Q& ^+ K
邮件标题:My onecoin was recovered
; {& Q, M: x2 ]" K$ B邮件内容:( Q! l* ?1 G2 g/ P/ {- P
Dear Customer Service,
! n; X- C! P; V! K8 Y. _My name is Shangqiong Peng and my onelife User ID is psk1314. I have received your message that my account has been inactivated due to short of Logging it in and/or the outdated KYC documents. Now I have updated and submitted my KYC documents required. Please check it in time and ensure to re-activate my account and return the OneCoins back.8 Z- f$ a5 L1 T. v) p: S$ I6 c1 v T
Regards,
1 X+ l U" U ~; W# VShangqiong Peng3 I! F8 ~. ?0 ]; f- x+ h
说明:红色部分是自己的姓名和维卡账号,自己代替即可。5 B" [; R6 w' j% P$ w
2 I& y8 ^6 K/ o( U s% U i2 _3 }" q- G; x
第四种情况:9 b! ?( H% f7 X
模板意思:( L, Y% N' [+ s5 w/ s
自己的账号无法登录,请联系你的推荐人,让推荐人用他的邮箱按下面内容联系公司
8 W; y" y; _- I尊敬的客服你好!3 z s3 j( C4 [" U3 `
我的账号: XXX,我推荐了一个账户: XXX,因这个账户长时间未登入,被冻结,无法上传资料和修改后台信息.现在请公司客服帮忙解冻,我会让会员经常登入账户管理账户.
! O) Z: p& n* j3 a2 ]: }非常感谢!
/ O3 I5 Y. V9 q/ R5 c n模板(把XXX,修改成自己的账号和推荐的账号即可):
% Q) [: g2 M5 TDear customer service! o! u4 k/ \9 f& {2 R0 q3 A% v
My account:XXX,I recommend an account:XXX, because this account has not been logged in for a long time, it is frozen, unable to upload data and modify background information. Now please ask the company's customer service to help unfreeze. I will let members log in the account management account frequently.) ?* c* I c8 T+ L$ [ C( G! v
Thank you very much., i- x8 U! l1 A- D4 B) s6 a" u8 E/ R
$ h; M4 Z$ m- D4 _; M# R& W# E第五种情况:
1 h. o) A2 ~8 r" T6 s+ E7 S ]$ p正常排队审核kyc写信模板,不用花钱的,大约100天通过
7 e4 w7 P: r$ t" c0 ]' h
" L, k# N2 X& q0 C) N标题:KYC Certification% u# z Q. m: B! D W I
正文:
$ L8 L# c* h% o0 X$ y9 I( tDear OneCoin:
* ]0 }2 \ Z9 Z4 MMy ID card and passport have been uploaded, please OneCoin pass through my KYC as soon as possible
- u5 m$ T% u0 S0 KOneCoin account name: 用户名
9 O; d- O# y" z. fmy name: 英文姓名
9 \4 f% |) N5 _% y! D# b% m! T& FE-mail: 后台邮箱+ `9 w) x8 _7 M: t W2 j+ q! E
后台支持翻墙写信效果最佳!
+ n( j1 |# f( }) z- l& R* Y y+ {5 x: Z9 A" U
公司财务邮箱:
( p2 C# J4 f" I* t4 ZInvoice@onelifecorp.eu5 e* L2 M( c$ i& Q- H" @5 {; }
千万不要给非公司的邮箱写信
$ ~4 _5 f/ k [$ i& Q8 `& R( n# Y! ^9 v% [
( D4 Y) J/ R8 j2 d+ ]/ U
; B1 [6 d+ R4 H d5 Q8 M |
|