我的帐户丢失，如何写信联系公司

聚龙

群里的老师大家好:我的帐户丢失1个，只能登录上一个。邮箱.电话都统一是一个，KYC在老系统已通过。哪位老师知道应该咋样找回？

答：
) O  u% P8 e  R8 B$ [标题：帐户丢失，请公司帮助找回
4 P/ p6 B* M. S6 m. i8 k内容：
" z$ d( W, |- f我的用户名:aaa666
KYC姓名:San Zhang
( R* b. n% w' t邮箱是:abc123@163.com

% `6 B* U/ G& Z8 B  k我总共有2(有多少填写多少)个账户：
8 G. I- V) f7 W/ c/ c- H. baaa666
bbb666
重置密码后，在主账号aaa666下看不到了另一个bbb666 账户。现在我这个帐户丢失了！，希望能帮找到合并在一起。谢谢！

英文：
标题：The account is lost, please ask the company to help retrieve it
内容：
My user name: aaa666
KYC Name: San Zhang
& x3 U9 p9 F- MThe email address is: abc123@163.com
" ]/ {, D: L" p, P5 y' {
! g+ Y9 ]4 b8 p) G8 Q3 S# rI have a total of 2 accounts:
8 z- F' D) w9 ?! x5 kaaa666
3 b* x/ x) R9 R5 o6 |3 R+ Lbbb666

7 L# J0 z5 _7 [2 P5 Y. UAfter resetting the password, another BBb666 account cannot be seen under the main account aaa666. "Now my account is lost!"!, I hope to help find and merge them together. thank you!

聚龙

最新“帮助”里写信模板:
* J% m( W/ t" ]" _9 N1 k无法确定活动用户。可能多个用户拥有相同的电子邮件。
7 r$ b6 j& |- o' v9 u主题：Could not determine active user. It is possible that more than one user has the same email. Please contact your administrator.
+ ^& K# b# A: q* U$ B0 ?描述：My full name is 英文姓名，I used the same email address of two or more different members. Please change my old email 旧邮箱 to the new新邮箱
$ [3 Q3 S( Q6 l# C  j  k, _. The account I should associate with is:
1. 用户名1
3 r* m) e( F2 {" @' }- ^+ h9 k2. 用户名2
2 n$ w1 y+ [% E3 q+ Y' w5 A3. 用户名 3
4.
5.
6 f# y1 H( y7 R$ X$ t; T+ N% [My new phone number is +86新手机号（如果想换新电话号码的话)
  @3 ~* H7 {+ [) oI have attached the identification and address proof documents. In addition, I have attached a proof of payment for the 30 Euro service fee.
; H3 ~7 l+ J# |/ x6 a* p3 W+ K- i8 s4 V
$ A- r" S" b) h2 N4 [2 q2 A* {新系统网址https://portal.onelife.eu/
0 B! x  L$ d- `; K% {
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2 Q3 K  T( ]5 J! Y( Y