我的帐户丢失，如何写信联系公司

聚龙

群里的老师大家好:我的帐户丢失1个，只能登录上一个。邮箱.电话都统一是一个，KYC在老系统已通过。哪位老师知道应该咋样找回？

答：
7 V$ w0 t) D1 \- ]6 N# L* P标题：帐户丢失，请公司帮助找回
内容：
我的用户名:aaa666
9 |) c) ~- Y/ U* h! \KYC姓名:San Zhang
  d) o8 F9 K/ H% e  `; d; ]邮箱是:abc123@163.com

5 n2 C, q; ^3 I0 \$ N: T$ v6 Z, ]我总共有2(有多少填写多少)个账户：
aaa666
1 K; Y% ~% w. \0 ~( ~bbb666
重置密码后，在主账号aaa666下看不到了另一个bbb666 账户。现在我这个帐户丢失了！，希望能帮找到合并在一起。谢谢！

* a9 W- [) p1 k  G' x; h英文：
/ @2 _0 m! y( i% G# q! D- x' p标题：The account is lost, please ask the company to help retrieve it
8 g8 }% ]- I# D( v8 V内容：
My user name: aaa666
- V8 S; ~+ p% c$ C" P" wKYC Name: San Zhang
The email address is: abc123@163.com

I have a total of 2 accounts:
aaa666
bbb666
; b9 z1 x* i9 ~, I$ N
After resetting the password, another BBb666 account cannot be seen under the main account aaa666. "Now my account is lost!"!, I hope to help find and merge them together. thank you!
  J0 u3 ~% H( X

聚龙

最新“帮助”里写信模板:
3 x5 I  H/ `1 {& n$ o, v5 E无法确定活动用户。可能多个用户拥有相同的电子邮件。
- c5 p8 x- I3 y4 y1 S# D5 O主题：Could not determine active user. It is possible that more than one user has the same email. Please contact your administrator.
5 k$ y0 |$ N/ w7 Q; r; ^描述：My full name is 英文姓名，I used the same email address of two or more different members. Please change my old email 旧邮箱 to the new新邮箱
. The account I should associate with is:
1. 用户名1
2. 用户名2
, H. _& ], T0 Y  S0 l) Q0 |3. 用户名 3
4.
5.
My new phone number is +86新手机号（如果想换新电话号码的话)
I have attached the identification and address proof documents. In addition, I have attached a proof of payment for the 30 Euro service fee.
7 `( u5 u# }, K: h
) k2 l5 \6 g+ Y5 c+ k1 y新系统网址https://portal.onelife.eu/
+ q0 M, v0 e* |3 J  H" z) r6 `/ ^$ \
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