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公司邮箱地址:support@oneecosystem.eu0 S) O- x) N: B7 T
以下情况是用自己在后台绑定的邮箱里给公司发邮件,目前一定要用英文发邮件,模板内容如下:
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L1 V; e/ p1 |4 z: m: {" K第一种情况:账号正常,KYC长期待定,重新上传的,或是KYC被拒绝后重新上传的/ z% u, c( F6 p# z- f0 o
邮件标题:KYC certification, please review, A% y k! r3 o
邮件内容:
# k3 ]' a* o: uMy KYC data has been submitted, please pass the Company review, thank you/ r7 u9 _/ w& D7 |/ m
my onelife User ID is psk1314/ A& Y; j) }' v+ \& v
My onelife name is: Xiaohu Guo: I0 |* y# Y" J ?( a
说明:红色部分是自己的维卡账号和姓名,自己代替即可。, }; ]! g& |( g0 T
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4 S8 [5 [2 Z, P T第二种情况:后台绑定的邮箱不能用了,提供下面资料并发邮件给客服' G) O4 j) L. n1 B/ ~
Dear support team,
0 P9 _$ M5 k, ~3 |I did not log in my account for a long time, resulting in a freeze!
* a; U, q! M* O1 D, t1 iI will often login to learn a variety of application management account
" X+ S. N- Z' @My correct email is XXX9 A1 |! ]- J: B, \
My account name is XXX
: G$ Q, N- Z" S5 n% J/ V/ N% R: CPIN number is: XXX
9 I! t Y* z J( S1 tGift code:
, B- m' [7 G! @9 F# nLevel of Ⅹ X: XXX
0 V& e4 h0 M/ C$ d9 h6 QMy name is XXX
2 x, P/ i6 j& O! ~& jI have uploaded the information in the background, please kindly kindly defrost it. Thank you!
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在“支持”写信模板翻译:. b) s, M4 c. l$ Y& v% f! b) A7 X
亲爱的中国支持团队:
! X$ \9 H3 V/ L% o5 D2 I& \我长时间不登录账户导致冻结!
! e2 C0 Y3 i6 U4 Q$ ]/ l我会勤登录学习各种应用管理账户
" l3 q! r% v8 B3 X5 O我正确的邮箱是xxx3 W8 Q4 m( f* q }0 i" ^
我的账户名:xxx
" i8 G) n) p" d3 I% Q$ p( K! PPIN码是:xxx
3 U( y: L5 m0 B8 v. R2 T) q3 V礼品编码礼品代码:) t+ ?, z7 \0 c
ⅩX级别:xxx
/ i9 w3 X) W( g/ w9 j我的名字是:XXX
0 v9 u! S: p$ E- p# z我已经在后台上传了资料,恳请公司管理员给于解冻谢谢!
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( W. c& S$ M( E! ]第三种情况:4 ]4 r9 Z' E/ f S' a
关于币被公司收回的会员,首先到自己的后台完善个人资料,然后上传kyc,最后
0 G/ o ^ T/ W5 H3 H# z5 P到你自己注册的邮箱里面给公司写信,以下是操作方法:
7 m* S$ H* q' g: _0 J邮件标题:My onecoin was recovered
' g. X2 {; h* N8 K& e5 k邮件内容:
6 B: k, ?1 B) l7 ~% k8 N5 MDear Customer Service,; N; f9 Z! z% N( z/ J
My name is Shangqiong Peng and my onelife User ID is psk1314. I have received your message that my account has been inactivated due to short of Logging it in and/or the outdated KYC documents. Now I have updated and submitted my KYC documents required. Please check it in time and ensure to re-activate my account and return the OneCoins back.
% ~* y& z6 h/ gRegards,
9 t) w. R. W' \* w8 g) A2 n1 l$ h* ZShangqiong Peng% Y. N1 c) X$ g( Y! S& D
说明:红色部分是自己的姓名和维卡账号,自己代替即可。 g4 k0 |, Z9 |5 A( y* [' k) N# p
" y! s/ c& f0 W5 R" D4 ^; o% L第四种情况:
% O& @4 o/ e0 W5 c+ p; `9 ]9 p) s模板意思:
/ n; b9 T# G4 \, k2 s# L自己的账号无法登录,请联系你的推荐人,让推荐人用他的邮箱按下面内容联系公司4 d7 r7 S: s! O5 Z. E+ L; ~
尊敬的客服你好!
" u. I) f7 X$ R7 }3 [我的账号: XXX,我推荐了一个账户: XXX,因这个账户长时间未登入,被冻结,无法上传资料和修改后台信息.现在请公司客服帮忙解冻,我会让会员经常登入账户管理账户.
3 x2 u% ~$ u1 ~; I7 B3 M非常感谢!- u3 f- ]% V8 j7 Q
模板(把XXX,修改成自己的账号和推荐的账号即可):
# o* l; Z6 D/ f/ U* j! M5 iDear customer service!; G, Y" o& K6 z$ {* f1 f0 e6 u& C
My account:XXX,I recommend an account:XXX, because this account has not been logged in for a long time, it is frozen, unable to upload data and modify background information. Now please ask the company's customer service to help unfreeze. I will let members log in the account management account frequently.
) i d/ s$ j- i$ gThank you very much.
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9 p" v' s0 M6 e# T, u: [. E第五种情况:
9 Q, b' s$ Z, O! Q正常排队审核kyc写信模板,不用花钱的,大约100天通过
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+ X |; q) @: f4 h" d% n0 j, C标题:KYC Certification
& a6 [- i% l# l ~正文:- h" w" G \2 A- K1 r
Dear OneCoin:
$ S' I6 i' b: ?! b5 Y% L* P- TMy ID card and passport have been uploaded, please OneCoin pass through my KYC as soon as possible2 q% ~- Z. F; a' r5 q) I) J" Y
OneCoin account name: 用户名6 Y5 X8 U; f. K5 T, {2 z. a
my name: 英文姓名
# I( G+ i# c2 {" f yE-mail: 后台邮箱
9 V2 p2 t/ G5 }" U8 ?; |+ x后台支持翻墙写信效果最佳!& C9 @& O' S6 P8 Q$ ^
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公司财务邮箱:
" E1 I" a5 I) J. IInvoice@onelifecorp.eu+ s" C- E- y# a+ K. s! V
千万不要给非公司的邮箱写信9 E- H1 _& M6 o4 Q% ]
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